In this month’s newsletter, I wanted to highlight two great examples — one external and one internal — of using the “principles of Lean” to achieve better outcomes, and ultimately better government.
In a recent GovTech article, the successes of the State of Arizona’s Government Transformation Office were highlighted. I won’t give away the whole story here, but suffice it to say that the State of Arizona was able to adopt private sector principles of Lean to improve
I recommend the entire article for good insights and lessons you can apply in your own agencies: http://www.govtech.com/computing/4-Ways-Arizona-Management-Systems-Principles-Are-Improving-State-Processes-Saving-Millions.html
At Comcate, we are also partnering with clients on agile and lean approaches. Recently we launched a version of our software solution to support new Kentucky legislation called HB422.
That process included:
The result was a rapid ability to meet these new state requirements. Here is a view of the Case Listings screen which ties directly to the code enforcement manager software.
If you’d like to learn more, here are some helpful links on:
And as ever, please call me anytime with questions about how Comcate can help you improve your citizen engagement: (415) 632-1248.