dave-richmondFor nearly 12 years, Comcate has been helping local governments improve their operations and their ability to serve their citizens through innovative technology solutions. We’ve served hundreds of clients in 2/3 of the states in the U.S. and we’re excited about our plans for future growth. Those plans include you.

We’re now in the process of changing how we think about our products and how we serve our customers. The key change is that we’re orienting more toward programs, helping our clients better address the challenges that lead to inefficiencies and excessive costs. Whether it’s managing graffiti abatement, weed abatement, abandoned vehicles, permitting and inspections, or other issues, we’ve found that clients are increasingly engaging with Comcate and solutions around a “program-based” orientation.

What this means to us is that we are focusing even more on the specific workflows, cross-departmental interactions and processes that make each individual program and client more effective. We’re doing that in many ways, but let me point out two that are highlighted in this newsletter.

First, we’re excited that we are about to roll out a new Abandoned Vehicle module of our software, which takes a fresh and improved look at how our clients manage that program specifically.

Second, our case study this month is about our relationship with Lancaster, CA, and how we developed reporting through eFeedback Manager that specifically allows them to manage and report graffiti cases to best address how they work with local law enforcement to abate and convict cases.

We’re extremely excited about our new program-based orientation, and hope you will be as well as we work to serve you better. If you’d like to learn more about it, please don’t hesitate to reach out to me or to our team.

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