- Posted On: October 23, 2020
The COVID-19 pandemic has presented many challenges for organizations across the country. Normal, everyday tasks now have to be reimagined in a virtual or socially distanced manner.
This presents a unique challenge for public agencies as many are not prepared to set up teleworking for staff or handle online requests/feedback from the community. The pandemic has forced City Management to think outside the box and look for digital resources to assist in fostering a safe and efficient work environment.
Comcate’s cloud-based solutions can help address these concerns and streamline operations whether you are in the office practicing social distancing, engaging with community members or teleworking:
- Code Manager supports digital communications with a central online database where officers can generate and queue notices for central printing.
- Citizen Engagement (311/CRM) supports digital/online interactions via various channels (internet, email, phone, etc.) to reduce trips to City Hall and maintain social distancing.
Contact us to find out how our solutions can help your agency better address the challenges raised by the COVID-19 pandemic.