Establishing SOPs for Your Agency

  • Posted On: August 27, 2020

When a key employee leaves the organization, this can have a bigger impact on the staff and management left behind than may be initially realized.  This is especially true in smaller agencies where the employee may have been wearing multiple hats and is the only one with key information in certain areas.  Standard operating procedures, […]

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Capture Institutional Knowledge by Maintaining a Historical Database

  • Posted On: August 19, 2020

Capturing historical code enforcement activities is valuable to allow officers to understand patterns with repeat violators and specific properties. This in turn allows the officers to take modified actions earlier, reducing the time and effort to abate to bring the issue into compliance. This results in an increased compliance and return to the agency.   Maintaining […]

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Tools to Manage Frequent Violators in Your Community

  • Posted On: August 12, 2020

Public agencies have limited resources and allocating resources effectively is a fundamental strategic objective. Since frequent violators take more agency resources, it is important to be able to efficiently work through this issue.  Comcate provides tools to manage frequent violators through software for a variety of public agency programs including code enforcement, animal control, citizen […]

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Simplifying Staff Workload with System Integrations

  • Posted On: August 04, 2020

With constant technological improvements, it is worth taking a look at what is on the market to help make yourself and staff more efficient.  One way to do this is through system integrations to help simplify workflow and automate tasks.  Comcate is committed to automating routine activities with technology.  One recent integration highlights this focus. […]

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Standardizing Comply By Dates By Violation Type and Severity

  • Posted On: July 30, 2020

Code enforcement is focused on the prevention, detection, investigation, and enforcement of violations of statutes or ordinances regulating public health, safety, and welfare, public works, business activities and consumer protection, building standards, land-use, or municipal affairs. Because of the amount of responsibility of code enforcement officers, standardizing comply by dates by violation type and severity […]

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The Value of Establishing Comply by Dates

  • Posted On: July 23, 2020

When a violation is verified, the best practice is to establish a comply by date.  The comply by date is based on agency policies. Some agencies apply the same period for all violations, and for other agencies, it varies depending on the violation. When setting the comply by date, there are several items to consider: […]

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Abatement Best Practices

  • Posted On: July 15, 2020

Proper documentation is key for code enforcement notices, including capturing the violation with photographs. But with code enforcement already so busy, why should you spend time taking photos and what should you keep in mind while taking them? There are several reasons why taking violation photos is important: Proves the violation is real and exists […]

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Automating Paperwork Means Happier Staff

  • Posted On: July 09, 2020

Code enforcement deals with lots of paperwork since the daily routine involves giving notices to violators. This happens even more when dealing with those that don’t address the violation after the first notice and with repeat offenders.  Comcate gives users the ability to create and deliver notices easier than ever before while automating paperwork. This […]

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The Value of Effective Case Documentation

  • Posted On: June 26, 2020

In today’s busy society, it is important to make sure you effectively document your case information and activities as this helps both you and the affected party understand more about the case and provides details if you need to escalate and move to a forced abatement activity.   Effective case documentation should include the following: Providing […]

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The Importance of Code Enforcement for Property Values

  • Posted On: June 18, 2020

The role of code enforcement officers has significantly expanded in recent years.  The housing boom has brought a time of foreclosed and vacant properties.  Because of this, code enforcement officers have had to spend a great deal of time addressing property maintenance and housing code violations at these properties.  How well the CE officers perform […]

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