• Posted On: March 26, 2020

Comcate’s solutions aren’t just for officers working in the field or office. These solutions are also easy to use tools for officers who are working from home due to COVID-19. We’ve put together a list of key features and best practices that help users working remotely. Read on to learn more.

Log into Your Account by Accessing From an Internet Browser

Logging in is simple! Comcate hosts all of our solutions in the cloud. Any device with the internet can access Comcate. Visit your agency’s homepage and log in with your username and password. Don’t remember your password? Simply contact your site admin or support@comcate.com and they can help assist you in logging in.

Create a Work Routine

Glassdoor created a list of best practices and it includes setting up a routine schedule, creating a go to work order. Click on the link to learn more! 

Create a Daily Routine of Actions to Make Sure Existing Cases Don’t Slip

Review your outstanding follow-ups first!  Once you’ve logged into your account, you will be taken to your personal dashboard. Your dashboard will allow you to view your assigned cases and quickly log inspections, create notices, make case notes, or access historical case documents. This will make sure things don’t fall behind.

Look at Upcoming Comply by Dates 

In addition to letting you access your cases, the dashboard also allows you to keep track of upcoming deadlines and overdue actions. This will enable you to plan your day accordingly and keep your cases up to date even while out in the field and working from home.

Reporting Tools for Managers
Comcate’s solutions allow managers and supervisors to quickly and efficiently generate reports on case activity from anywhere at any time. This lets department managers track the progress of staff at any time while they are working remotely.

Around the Clock Support
Comcate’s help pages are accessible 24/7 and our support team is available throughout the day for your officers and system admins. We can help your staff members log in and maintain productivity from home or in the field.

We understand that having your team working remotely can be disruptive, but Comcate’s mobile technology will help make the process easier. Interested in learning more about Comcate’s solutions? Please contact us here or email us directly at info@comcate.com.

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