• Posted On: December 09, 2020

There’s no doubt that software as a service (SaaS) makes great sense for local government agencies. However, selecting, implementing, and adopting new solutions can be hard. But it doesn’t have to be.

At Comate, we’ve implemented software for hundreds of agencies. And we’ve seen some implementations go better than others. What it comes down to is alignment. Are the people buying the software in-step with the people that are going to be using the software. Below are tips to keep you and your team on the right path from beginning to end.

Here’s a downloadable PDF version of the infographic below to share with your team.

Looking for a advice about how to evaluate 311/CRM software and vendors? Check out this helpful blog post A Guide to Selecting CRM/311 Software in 2021 which includes the scorecard below.

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