• Posted On: February 11, 2018

Graffiti might seem like a fairly victimless crime to those who don’t have to deal with it on a regular basis. However, for many communities this type of “street art,” has become a contributing factor to residents who say their quality of life could be better.

In a handful of communities in the San Antonio, TX area, residents say the influx of graffiti has definitely lowered their quality of life as gang tags, crew tags and expressive murals popped up at an alarming rate overnight near their homes. At its peak, new graffiti was showing up on walls at a rate of 60 per week. The city code enforcers knew they had to do something.

Graffiti on the walls of businesses and on city property in the central areas of the community were fairly common, but then it started to reach out into the residential areas, which is when citizens began to get aggressive about putting a stop to it. Volunteers helped police identify 270 individual tag names, which revealed the identity of 83 taggers, according to a news item in a San Antonio newspaper.

The volunteers made quick work of finding new graffiti and covering it up within minutes. This is a slap in the face to a graffiti “artist” who work hard on the piece, probably bragged about it their crew, and then went back to see if it was gone before anybody could enjoy their work.

For San Antonio, whose community pitched in to address graffiti, the efforts worked: they are now only seeing 10 to 15 new pieces of graffiti per week instead of 60. But what happens in communities where the residents are not so involved and motivated to volunteer to wipe out the problem?

City code software is technology that municipalities have embraced to help them fight a variety of issues that spring up in every community, including graffiti. Code enforcement officers are aided by user-friendly technology that assists them in organizing their day-to-day activities. Whether it’s weed abatement, dealing with abandoned vehicles, inspecting buildings or working graffiti cases, the software helps them streamline their workflow.

The best city code software will involve technology that allows inspectors to work in the field without having to come back to the office to file reports. Filing reports, opening new cases and closing old ones can all be done on a mobile device in the field. Furthermore, the best software makes their jobs easier for them in the field as they can pull up historic information on properties or communities and see exactly what issues they’ve faced in the past. They can track which areas are getting hit with more graffiti and work up solutions to address the problem.

Code enforcement officers using mobile devices can take pictures of the issues they’re addressing and utilize integrated GIS solutions that help them pinpoint the exact geographical location of cases they’re working.

Comcate has developed the software that brings all of these advantages to government departments struggling to keep up with their caseloads. Our solutions make them more efficient and help them save money while improving the quality of life for the citizens they serve. For more information, click for details on our Code Enforcement solutions.

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