Founded on Improving Agency to Citizen Communication, Focused on the Customer
City Managers and Department heads came together to support the founding of Comcate in an effort to continually advance the importance of improving service in agencies and to citizens. Based on the premise that agencies needed tools to help drive continual improvement, Comcate has established a culture of not only listening to, but anticipating our customer’s needs and proactively solving their challenges. We are committed to empowering agencies to improve operational efficiencies and customer service.
Addah Moritz-Smith, Manager of Communication Services for the City of Henderson said, " Comcate has been very responsive to our requests. This is probably the largest factor in our satisfaction."
We are committed to exceeding our customer’s expectations and take pride that Addah and others see our efforts to a continued level of excellence.
“The customer service has also been great. Whenever we have a question or request, staff is always available to help us through the issue and provide guidance on how to make improvements.” -Mike Yeager, City Engineer, City of Covington, KY
As we close out the year, we would like to take the opportunity to say thank you for your continued partnership.
Our customer service level is one of the many benefits of partnership with Comcate.
Want to discuss how we can help you progress forward?
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