Parent – School District Communication Management

Simplifying Parent – School District Communication


 

Increase Community Satisfaction and Engagement

  • We provide tools for managing escalated parent issues directed at School Districts
  • Supporting the 5th largest school district in the country
  • Coordinate resolutions both internally & externally
  • Support establishing clear district policies
  • Clarify process for submitting and resolving issues
  • Data & Analytics to demonstrate progress/results

 

 

School Districts now have a powerful and affordable technology that simplifies and improves communication with students and their parents and/or guardians.

 

Comcate Communication Manager for school environments (SCM) is an easy-to-use, mobile, self-service communication portal that provides 24×7 ability for students, parents or alumni to submit requests from their home or while at school from their mobile phone. Comcate’s customizable, automated system ensures that issues and safety concerns are addressed quickly and nothing slips through the cracks.

 

Every request is automatically assigned to the appropriate staff member for resolution according to your own workflow rules. Staff members receive alerts and reminders, and the parent submitting the request will receive automatic updates throughout the case until resolution.

 

Save staff time with the ability to easily send outbound communications to individuals or large groups on topics of interest to them, and quickly update FAQs for community self-service. Managers and staff can create reports automatically or on demand that show issues, bottlenecks, trends and progress against goals.

 

Comcate technology satisfies and engages students and families, as well as helps educational institutions address issues to provide a positive community communication experience.

 

HIGHLIGHTS


Simplifies Communications for Staff and Management

 

  • Auto-routing of cases and staff reminders
  • Simple outbound communications on issues of interest
  • Report on issues, trends, progress against goals

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Citizen Access Mobile

 

Click here to download Comcate Communication Manager for School environments (SCM) Brochure

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