Benefits of Service Request Management


  • More work orders can be managed per person with faster resolution.
  • Track by staff member and assign tasks to manage accountability.
  • Easy-to-use, intuitive interface increases productivity.
  • Reports can be tailored for activity and show time to resolution.
  • Reports may be scheduled for automatic generation and email delivery.
  • Manage operations more efficiently and demonstrate success.

 

HIGHLIGHTS


  • Track facilities work orders, time and materials automatically.
  • Staff can easily manage work orders in the field.
  • Tasks and activity history are included.
  • Documents and files may be attached to work order.
  • Work order ownership can be assigned.
  • Follow-up reminders and escalations can be scheduled.
  • Instantaneous search puts case history at staff fingertips.
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Work Order Manager Brochure

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