Entry level request tracking application for managing public agency communications
Join the other public agencies using Comcate’s easy to implement entry-level management tool. eFeedbackManager Limited Edition (eFM LE) is the effortless customer relationship management program designed to make a public agency’s leader more efficient and successful.
Total Case Management
Integrate all information pertaining to a case
- Manage, track, and report on inquiries of elected officials and constituents.
- Create, assign, and track tasks and projects created by elected officials, citizens, customers, or employees.
- Generate rich reports highlighting outstanding tasks; make informed and effective decisions.
eFM LE at Work
Create reliable procedures and outcomes
- At board meetings elected official requests are entered into eFM LE and the responsible parties are notified.
- The executive’s aide enters requests coming through his/her office, ensuring nothing falls through the cracks.
- Prior to the weekly staff meeting, a report identifying all the open requests and responsible parties is generated automatically.
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