Customer Relationship Manager (CRM) / 311

With Comcate’s help, our customer request tracking has been improved and made efficient, effective, and delightful to our citizens.

Ted Gaebler, City Manager Rancho Cordova, CA

We consider Comcate eFM to be crucial to achieving a 360 degree view of our citizens, allowing us to better serve their needs. Comcate eFM has made us more efficient and improved our customer service and is an important element in our civic engagement website.

Rick Cole, City Manager City of Ventura, CA

Comcate eFM software is being used in every department in the City of Henderson. It has greatly improved our efficiency and communications related to providing excellent customer service.

Skeet Fitzgerald, Manager of Neighborhood Services Henderson, NV