Citizen Mobile Access
Comcate Citizen Mobile Access helps us create a more interactive relationship around those issues and services of interest to the community.Rick Kitson, Public Environmental Affairs Director, City of Cupertino
Comcate Citizen Mobile Access lets citizens contribute their first-hand experiences and feedback with up to the minute information. It helps us stay informed on and be responsive to their needs.Steve Garrison, Chief Information Officer, City of Fairfield
Citizens point, click and submit requests using their smartphones, tablets and laptops. In turn, agencies increase engagement, responsiveness and efficiency.
FEATURES
- Citizens use their Smartphones, Tablets & Laptops to point, click and submit feedback
- Photos and notes illustrating issues can be submitted with case
- Location of issue can be automatically assigned with GIS integration
- Citizens can check on the status of their case from their iPhone
- Integrates seemlessly with Comcate eFeedback Manager and Comcate Code Enforcement Manager case management software
- Elected Officials stay informed on issues of importance to community
- Agencies build interactive relationships with constituents
- Communication, customer satisfaction and engagement improve
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