City Management Implements Comcate CRM Software
Jan 15,2008
The Challenge: City management for the city of Yorba Linda, home of the Richard Nixon Library, strives to fulfill its promise to create and maintain the city’s image as the Land of Gracious Living. Their commitment to customer service made obvious the need to gain insight into city activities using customer relationship management software. The Solution: Comcate is the leading provider of customer relationship management software for public agencies with over 150 agreements signed nation-wide. Comcate eFeedback manager provides sophisticated case management and reporting capabilities and advanced FAQ functionality, transforming city websites into bi-directional communication vehicles and city staff into valued customer service professionals. Summary: For more information on Comcate eFM, please email info@comcate.com
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