Springville, UT Implements State of the Art Code Enforcement Software

Springville Implements Hosted, Turn-Key Code Enforcement Case Tracking Solution

The Challenge: 

Springville, Utah’s Code Enforcement Officers needed a better way to track and manage code enforcement case information.  Until the crash of a system containing the department’s case information, the department had relied upon internal software not designed specifically for code enforcement activities.  This legacy configuration was difficult to support internally and didn’t offer the full functionality needed by the growing city’s Code Enforcement Department.  The system crash and recovery difficulties made apparent the need for a change in software and infrastructure. 

The Solution: 

Comcate, Inc., the leading provider of customer relationship management (CRM) request tracking software for public agencies, offers Comcate Code Enforcement Manager (CEM), an affordable solution tailored to meet the needs of code enforcement departments.  The code enforcement department in Springville, Utah, selected Comcate CEM for its state of the art code enforcement case tracking functionality and the ability of Comcate to offer a hosted and fully supported solution meeting the needs of the Code Enforcement Department.  The turn-key code enforcement solution was implemented in a matter of days, far faster than the department had expected.  Comcate CEM is so easy to use that the city’s Code Enforcement Officers are taking advantage of the product’s full functionality.  Comcate’s round-the-clock web-hosting and comprehensive support makes this solution far safer and more economical than the prior legacy system. 

Summary: 

Springville, Utah, has implemented the web-hosted, fully supported version of Comcate Code Enforcement Manager software for its ease of use and the security and low cost of ownership that the hosted solution provides.  Springville finds that Code Enforcement has become more efficient and reliable since partnering with Comcate.  For more information on Comcate Code Enforcement Manager software, please visit http://www.comcate.com .