Water District Uses API Toolkit to Integrate Case Tracking Software With Internal Work Order System and Survey Tools
Sep 25,2007
The Challenge: The Santa Clara Valley Water District is chartered with the serious task of protecting and providing county homes and businesses with safe, clean water. District management selected Comcate eFeedback Manager software to ensure that work cases are managed quickly and efficiently. The Solution: Comcate, Inc., with over 100 client agreements signed, is the largest provider of customer relationship management software for public agencies. Comcate’s API Toolkit made the integration into the agency’s Maximo work order system and survey tools simple and fast. Summary: Comcate eFM and API Toolkit software greatly improved case management for the Santa Clara Water District. See http://www.comcate.com for more information.
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