Orange County Uses Comcate to Communicate Between County Agencies

County Relies on Easy-To-Use Software for Inter-Department Communication, Coordination and Standardization

The Challenge: 

Orange County, California, with a population of over three-million citizens, found it difficult to manage communications between its twenty-seven agencies.  County management looked to the leader in CRM/request tracking software for public agencies, Comcate, Inc. 

The Solution: 

Comcate eFeedback Manager software, designed specifically for cities and counties, enables users to easily record, track and report on both external citizen requests and internal staff communication.  The counties of Sonoma, Del Norte and Clayton in California are also using Comcate software. 

Summary: 

The large county of Orange has increased their efficiency through better managed and standardized internal communication using Comcate eFM.  For more information, please visit http://www.comcate.com .