Software from Industry Leader Used to Manage Cases
Sep 30,2008
The Challenge: The County of Monterey in California is known for tourism, farming, an abundance of coastal parks and a world famous aquarium. With a population of over 425,000, county management and supervisors needed an efficient way to manage the requests of their valued constituents. The Solution: Comcate is the leading provider of customer relationship software for public agencies. Comcate eFeedback Manager makes staff more efficient with auto-assignment, auto-reminders, custom and standard reporting and easy-to-manage FAQs. Management can use the objective reporting data for benchmarking and better decision-making. Summary: For more information regarding Comcate eFeedback Manager software, please email info@comcate.com .
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