City of Marco Island Embraces State of the Art Technology
Mar 13,2007
The Challenge: The Code Enforcement Department in Marcos Island, Florida manages a large number of cases. Recently, activity resulting from storm related damage and cleanup had become overwhelming for their case management software that was not originally designed for code enforcement activities. It was becoming apparent that consistently efficient case management required the adoption of a hosted software solution but code enforcement management was concerned that historical case data from their original system might be lost in the upgrade process. The Solution: The Marco Island Code Enforcement Department looked to Comcate for a state of the art solution that could be easily and quickly implemented and managed and would contain all their historical case information. The department contacted Comcate references and received very favorable recommendations. On the first day of implementation, all historical open and active case data was integrated into the Comcate Code Enforcement Manager system. Department management remarked that the migration and transition was extremely easy and now enjoys a system that is not overwhelmed by increased activity. Summary: Comcate, Inc., the leading provider of customer relationship management (CRM) request tracking software for public agencies, offers Comcate Code Enforcement Manager (CEM), an affordable solution tailored to meet the needs of code enforcement departments. For more information on Comcate eFM, please visit http://www.comcate.com .
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