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Lancaster, CA Improves City Staff and Code Enforcement Efficiency and Service

Specialized Case Management and Code Enforcement Software Chosen from Industry’s Largest Provider

Jul 10,2007

The Challenge: 

The city management of fast-growing Lancaster, CA needed IT infrastructure to meet the needs of its increasing population.  Both the city management and code enforcement departments wanted technology to assist their staff in tracking citizen requests and code enforcement cases. 

The Solution: 

Comcate, Inc. is the largest provider of customer relationship management software for public agencies nation-wide.  Lancaster chose Comcate for its excellent reputation and references and for its ability to integrate GIS software into their application.  Lancaster was pleased that a single technology provider could provide two affordable and easy to use software solutions designed specifically for their city management and code enforcement departments’ needs. 

Summary: 

For more information on Comcate eFeedback Manager for city customer relationship management and Comcate Code Enforcement Manager software, please visit http://www.comcate.com .