City Management Implements Comcate CRM Software
Jan 29,2008
The Challenge: Twenty minutes from downtown Los Angeles, the small city of La Canada Flintridge strives to maintain a small town atmosphere. When city management wanted to enhance citizens’ feeling of involvement with government and improve the service city hall could offer, they looked to the industry leader in CRM software for public agencies, Comcate, Inc. The Solution: Customer relationship management software designed specifically for the needs of cities and counties connects the citizen with city management by changing the city website into a citizen self-service portal and providing city staff with case management and reporting tools and a way to communicate proactively with citizens. Comcate was chosen by La Canada Flintridge for its sophisticated functionality and excellent reputation. Summary: For more information on Comcate eFM, please email info@comcate.com.
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