City Council and Staff Manage Critical Requests with eFeedback Manager Software
Aug 21,2007
The Challenge: The City Council and city staff in Fairfield wanted to ensure that communications between departments and with City Council members were well managed and that no citizen request went unanswered. The Solution: Comcate software is used to record, track and report on citizen requests and staff communications. With over 100 agreements signed with city and county agencies nation-wide, Comcate is the largest provider of CRM/request tracking software to public agencies. Summary: Comcate eFM has improved communications and case management for the city of Fairfield and many others. For more information, please visit http://www.comcate.com .
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