Comcate CRM Software Found To Have Superior Functionality
Jan 2,2008
The Challenge: The residents and city management of East Grand Rapids take pride in excellent schools, well kept homes and unparalleled municipal services. When investigating and evaluating CRM software products to integrate into the city website for increased staff efficiency and communication with citizens, city management was characteristically thorough in its rigorous RFP process. The Solution: The East Grand Rapids selection committee found the functionality of Comcate’s eFeedback Manager to be superior to that of other CRM products. Comcate is the leading provider of customer relationship management software for public agencies with over 150 agreements signed nation-wide. Comcate products are focused exclusively on the needs of public agencies and designed with input from clients and industry technology leaders. Summary: For more information on Comcate eFM, please email info@comcate.com.
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