Web Software Increases Citizen Access to Small Town's Staff and Information
Nov 6,2007
The Challenge: Tucked away in the Marin countryside just north of San Francisco, the small town of Corte Madera, CA takes pride in being as progressive as its larger neighbors. When town management wanted to improve citizen access to staff and information, they learned that hosted CRM software can provide extensive functionality at a fraction of the cost of in-house solutions. The Solution: Comcate, Inc., the leading provider of customer relationship management request tracking software for public agencies, has over 150 agreements signed to implement Comcate’s solutions. Comcate eFeedback Manager CRM software empowers small and large agencies with advanced FAQ features and comprehensive reporting capabilities that enable management to track citizen requests with case aging. Summary: The citizens and management of Corte Madera now enjoy the sophisticated functionality and and increased services found in larger municipalities. For more information on Comcate eFM, please email info@comcate.com .
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