Small Municipality Enjoys Big City Code Enforcement Technology
Apr 3,2007
The Challenge: The Bluefield, WV Code Enforcement Department was paper based. Bluefield’s two code enforcement officers wanted the case management software functionality used by bigger cities but were confined by a small town budget. The Solution: Comcate, Inc., the leading provider of customer relationship management (CRM) request tracking software for public agencies, offers Comcate Code Enforcement Manager (CEM), an affordable solution tailored to meet the needs of code enforcement departments. Bluefield officers now access live data in the field, generate notices at the click of a button, print daily field reports, schedule follow-up inspections and observe trends by reviewing customized activity reports with case aging. Summary: Hosted software, accessed through a website, was able to give Bluefield access to high-end features through the cost savings of centralized administration. For more information on Comcate Code Enforcement Manager software, please visit http://www.comcate.com .
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