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Beverly Hills Customer Service Highlighted in "Canyon News"

Beverly Hills Smart City Initiative Includes Citizen Mobile Access

Jul 6,2010

The Smart City Campaign rolled out by Beverly Hills Mayor Delshad is intended to make the City safer, more earth-friendly and more beautiful.  Water saving sprinklers, solar-powered parking meters and new City technology are all being implemented as part of this campaign.

The City's new mobile enhancement to its "Ask Bev" citizen-facing online customer service application was highlighted in the Canyon News publication.  Beverly Hills Web Coordinator Therese Kosterman stated that many cases were received immediately after the application was made available and that the easy inclusion of photos with submitted cases helps staff resolve cases faster.

Canyon News article can be found at http://www.canyon-news.com/artman2/publish/beverlyhills/iPhone_app.php

For more information on Comcate's eFeedback Manager request management and Citizen Mobile Access Software, email info@comcate.com .