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Aug 4,2006
The City of Beverly Hills, CA, under the leadership of city manager Rod Wood, is promoting customer service and efficiency throughout the organization by using Comcate's eFeedbackManager Enterprise Edition.
Launched in 2004, eFM is used by each department in the City to track requests for service and inquires from their 33,000 citizens.
"We are proud to count a city at the leading edge of technology and progressive city management as a client," Dave Richmond, President of Comcate, said, "Our partnership makes it easier for City staff to serve Beverly Hills residents faster and increase the level of service throughout the organization."
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