City Improves Efficiency of Internal and External Communications
Aug 14,2007
The Challenge: City Management in Alameda wanted to improve the management of both their citizen requests and their internal communications. They found that Comcate eFeedback Manager software was designed to meet their needs and was used by more agencies than any other CRM/request tracking software solution. The Solution: Easy to use Comcate eFM lets users record, track and report on external citizen requests and manage internal staff communications. Comcate, Inc. currently has over 100 agreements signed with public agencies. Summary: Comcate eFM has improved efficiency and customer service for the city of Alameda and many others. For more information, please visit http://www.comcate.com .
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