- Posted On: November 18, 2014
Anyone working in an IT department for a governmental body can attest to lean budgets that keep spending on new technology to a minimum. However, a small investment in mobile software can bring vast improvements that actually save money while improving efficiencies.
Whether it’s a building inspector keeping a busy schedule with new construction or a code enforcement officer checking up on weed abatement cases, having mobile software in the tool chest is going to bring advantages.
For some governmental bodies, the reluctance to adopt mobile software has less to do with cost and more to do with efficiencies related to the workforce scattered throughout the community. Some believe that they are less efficient when they aren’t engaged in one platform that is also scalable. Another concern for governmental departments are the mobile apps that may or may not be secure.
Fortunately, most IT leaders know that mobile communications can be secure and scalable. They can also help identify who is working hardest in the field, where the weak links lie and other areas where improvements are needed.
A majority of Americans are familiar with mobile devices including smartphones and tablet computers that are used on a daily basis. Therefore, the adoption of mobile solutions is quite natural. However, most governmental agencies will agree that in the workplace, employees need to be connected to a solution that ties in with the existing customer relationship management software, is scalable and is seamless in its implementation. That can be a tall order for some vendors, but it’s an area where most departments won’t budge.
Federal IT departments were actually having the worst time finding a workable solution after trying to use BlackBerrys and walkie-talkies in their first attempts. They’ve since found vendors with software solutions that utilize more user-friendly mobile devices.
Take building permit software as an example of how introducing mobile technology into the mix can be a benefit: a building inspector is expected to be out in the field, visiting several sites a day, whether it’s a new construction project or an old house that has structural issues. For those using a clipboard and several forms with checklists, the process is slow and laborious. They aren’t able to pull up case histories and they can’t file reports from the field. However, a building inspector working with mobile software can do all of this and skip all the paperwork.
The goal most department leaders are trying to reach is actually two-fold; they want to first have a solution that is simple to use. Second, they want a solution that is secure. Vendors are working to provide these attributes to their products. Vendors like Comcate have succeeded and are proving it to governmental entities across the U.S.
At Comcate, we’ve developed mobile software that allows building inspectors to do their jobs more efficiently, which saves the department money and improves the quality of the community. Contact us today and learn more about how our solutions will benefit your community.