• Posted On: October 27, 2015

Code Enforcement Suite Plus GIS Tool Benefits Communication With All Concerned As a city manager you must balance many demands, sometimes competing ones. For instance, you need to be responsive to residents’ complaints about abandoned, unsafe or unsightly properties. At the same time, you must give property owners time to be notified and remedy problems […]

• Posted On: October 20, 2015

Citizen Engagement is an Invaluable Part of Setting and Achieving Government Goals In case you haven’t noticed it’s a “brave new world” out there for community leaders. Brave and new in terms of providing greater transparency and inviting increased citizen engagement. These are two key ingredients to successful governance in this brave new world in […]

• Posted On: October 13, 2015

How to Help Your Post-Recession Number of Building Inspectors Keep up With Demand Economic growth – we all want it, but sometimes there are obstacles. Lending rates, legal slowdowns and supply-line delays are just a few examples of hurdles to growth. Sometimes it’s a local problem, as in there’s too much work and too few […]

• Posted On: October 06, 2015

Improve Animal Control in Your Community Even with strict guidelines and the formal processes that are involved with many governmental agencies, the way each individual employee goes about their tasks can have inconsistencies that affects an entire department. In many cases, the lack of technology can prevent a more uniform set of procedures. You may […]

• Posted On: September 29, 2015

Making Building Code Inspection More Affordable Can Keep Safety a Priority Building codes have long been mainly a state or regional matter. For years industry advocates have been working to realize universal adoption of national building code standards. In the past 15 years more and more states have moved toward a standardized building code model. […]

• Posted On: September 22, 2015

Tips for Improving Customer Satisfaction With Your Public Works Processes Businesses know the importance of customer experience. Creating a positive customer experience is a vital part of continued growth and successful branding. Many local governments see the value of creating a positive customer experience. Wherever government and citizens interact – at the DMV, through public […]

• Posted On: September 15, 2015

• Posted On: September 08, 2015

The Importance of Routine Building Inspections As a government official you are keenly aware of the importance of routine building inspections for the rental properties in your city. An uncertain building inspection process can mean that safety and health measures go unmet. That creates hazards for tenants and even for the neighborhood and community at […]

• Posted On: September 01, 2015

Avoid Zombie Properties Through Steady Foreclosure Maintenance According to national housing records, around 25 percent of homes sent into foreclosure wind up abandoned by the owners well before the legal process concludes. When homes are abandoned by owners before the bank officially takes possession the properties are referred to as zombie foreclosures or zombie properties. […]

• Posted On: August 25, 2015

States Can Reach More People for Less Cost Through Citizen Mobile Access According to Pew Research in 2014 around 58 percent of Americans owned a smartphone. Another 42 percent owned a tablet. This is how nearly 75 percent of Americans communicate – with a mobile device. Citizen mobile access is the way many states are […]