If you are a user of Comcate’s Code Enforcement Suite, you are already familiar with the great benefits that come with mobile technology, automatic updates and reminders and paperless data management. However, many of our current users and prospective clients are unaware of some of the best functions imbedded in our tools for code enforcement. Here are a few of the best practices for code enforcement:
Efficiency in Sorting: Some of the best-kept secrets of Comcate’s tools are those that should be on the forefront of your staff’s activities. For instance, sorting with Code Enforcement can significantly improve efficiency in case management. If your code enforcement officer wants to view only cases with tall weeds, they can sort to see on those cases and update the status. A code enforcement officer can also sort by open cases to print a report for easy scheduling.
Cloning Cases: When it comes to code enforcement, the level of detail involved can be time-consuming, but many cases are similar. One of the best practices for code enforcement tools from Comcate is its ability to clone cases.
If a code enforcement officer needs to document a case they have seen in duplicate many times before, they can clone another case in the system and then simply change the differing details. With only one click, a cloned case creates a new file and saves the code enforcement time that is better spent out in the field, bringing cases to resolution.
Reporting for All Levels of Users: Another of the best practices for code enforcement is featured in the well-built reporting capabilities of Comcate’s Code Enforcement Suite. The reporting options are set up to serve each level of user well, from administrators to code enforcement officers and managers.
Field officers can easily print a report of open cases, or managers can print reports that show the number of incoming cases for the month. Each report, whether a stock report or a customized option, can be saved in the system as a favorite for future use. When the user goes back into the system to run that report during the next period, the system automatically updates the report to include current data. The reports can be viewed in various formats, including Excel, html and html printable.
GIS Technology for Efficient Routing: When it comes to best practices for code enforcement, GIS technology may top the list for its impact on daily activities in the municipal departments that use it. With this feature, cases can be routed according to location, giving officers optimized efficiency in their schedule. Managers can see where officers are spending their time, how resources are being spent and spot trends in code violations.
These features in Comcate’s Code Enforcement Suite are changing the way that our clients manage their resources, plan for the future and plan for everyday efficiency. If your municipality is looking for ways to streamline processes at a price that fits your city’s budget, give us a call today.