• Posted On: March 11, 2015

Every city needs its share of properties that residents can rent. It’s something businesses consider when evaluating where they’ll locate, especially if they know their labor demographic is one that depends on rental properties. Unfortunately, not all landlords have the same sense of responsibility when it comes to how they manage their properties, leading to unsafe living conditions for residents and the eventual decline of a neighborhood.

San Diego has its share of landlords with repeat code violations. According to an article in KPBS, a local television station, some residents can’t even store food in their kitchen cabinets because of an infestation of cockroaches, and everything in the refrigerator has to be double wrapped while dry food must be kept in plastic storage bins. No less than 62 complaints have been filed against one particular landlord who owns 90 properties, a third of which are so bad that local law enforcement officials say nobody should be living in them.

From gas leaks to sewage backups to roaches, complaints flood city hall in communities where property owners fail to keep their structures up to code. When a local government is already stretched on its budget and has employees buried under caseloads, getting to the bottom of a fraction of these complaints is difficult.

Most communities have code enforcement compliance laws that can severely penalize those who fail to keep their properties in tip-top shape. It should be enough to keep wayward landlords in line, but often, it isn’t. Even after code enforcement officers open and close a case in San Diego, problems continue to persist.

When city workers are bogged down in cases, it’s not uncommon for them to rush through the caseload and close as many as possible. This is especially true in communities where the local government continues to work with antiquated technology, which slows down the rate at which code enforcement officers can do their jobs. Code enforcement workers are a mobile workforce, which is why they need mobile solutions to help them get the job completed.

What cities like San Diego need is a code enforcement suite that connects the department with the mobile workforce and the community. For instance, utilizing a mobile device and software that is connected to the city’s system, code enforcement officers can always be connected with the city’s system, which should give them access to historical records on every property they visit. Furthermore, this technology should allow them to open cases, schedule follow-up inspections, print reports and close cases. Mobile workers should be able to update citizens on their complaints, all from the field.

Comcate has developed a code enforcement suite that puts the power in the hands of the mobile workforce and the community members who care about their neighborhoods. Our fully mobile code enforcement suite is complete with every tool a code enforcement officers needs on the job. Contact us today for more information.

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